Transform Customer Engagement with Ged-i

Our AI-powered WhatsApp automation platform delivers intelligent 24/7 customer interactions, comprehensive analytics, and seamless lead management.

Key Features

Ged-i provides everything you need to automate and optimize your customer communications

AI-Powered Automation

Smart responses that learn from interactions to provide personalized customer service at scale.

Advanced Analytics

Track leads, conversations, and customer data with comprehensive visual reports.

Customer Segmentation

Organize contacts by type (B2C, B2B, B2G), location, and behavior patterns.

Geographic Insights

Visualize customer distribution by country, state, and city for targeted campaigns.

Customer Profiling

Collect and analyze names, IDs, contact details, and preferences automatically.

Real-time Alerts

Get instant notifications for important messages and system events.

Comprehensive Analytics

Powerful reporting tools to understand your customer interactions

Distribution Analytics

Detailed country, state, and city breakdowns of your customer base
Gender distribution analysis for demographic insights
Bank and financial institution preferences tracking
Entity type categorization (individuals, businesses, government)

Engagement Metrics

Enquiry source breakdown (WhatsApp, Facebook, etc.)
Enquiry quality rating system
Status tracking throughout customer journey
SACCO name and branch distribution analysis

WhatsApp Business Integration

Seamlessly connect your WhatsApp Business account to Ged-i

Powerful WhatsApp Automation

Ged-i transforms your WhatsApp Business account into a 24/7 automated customer service and lead generation machine with intelligent routing and response capabilities.

Automated collection of customer data (names, IDs, locations)
Smart consent management for data sharing preferences
Real-time conversation analytics and quality scoring

Connect WhatsApp

Customer & Data Management

Advanced tools to organize and optimize your customer interactions

Customer Type System

Multiple customer categories (B2C, B2B, B2G, C2B)
Detailed customer type definitions and privileges
Status tracking for active/inactive customers
Special categories for partners and government accounts

Data Operations

Bulk lead import from CSV with automatic processing
Option to create new users or update existing records
Data source tracking for imported leads
Automated bot interaction activation

Developer Resources

Tools and integrations to extend Ged-i's capabilities

API Access

Secure API keys with client IDs and secret keys for integration with your systems.

Webhooks

Real-time event notifications to trigger actions in external services.

Notification Channels

Configure WhatsApp, mobile, and desktop alerts for important events.